SMS Consent and Text Messaging Disclosure
Plain-language details about text messages from RemoteHCS: what they are, who sends them, and how to stop or get help.
What You Are Opting In To
By providing your mobile phone number, you agree to receive text messages from RemoteHCS related to your care and our services, sent from 561-652-5998.
Who Sends These Messages
Text messages are sent by RPM Solutions and Services LLC, doing business as RemoteHCS.
Message Frequency
Message frequency varies depending on your care and how you interact with our program. We do not have a fixed number of messages to promise.
Message and Data Rates
Message and data rates may apply, based on your mobile carrier plan. RemoteHCS does not charge you directly for text messages.
Who Sends These Messages
Text messages related to this program are sent by RPM Solutions and Services LLC, doing business as RemoteHCS, from the number 561-652-5998. That is the same number you call to reach us. One number handles both calls and text messages.
If you have a question about a message you received, call RemoteHCS at 561-652-5998 or email info@remotehcs.health and our team can help.
How to Opt In
There are four ways to agree to receive text messages from RemoteHCS. We never add a mobile number to this program without one of these steps.
Chat With Us on This Site
Open the chat window on any page of this site. Before we send you a single text message, the chat asks you to agree to the wording shown below. Agreement is never pre-selected, and you can decline and still use the site or contact us any other way.
Text to Opt In
Text the keyword START to 561-652-5998 from the mobile phone you want messages sent to. That single text is how a person starts receiving messages from RemoteHCS. You can stop at any time by replying STOP.
Verbal Consent by Phone
When someone speaks with a RemoteHCS care coordinator by phone at 561-652-5998, the coordinator asks for permission before any text messages are sent, and records that agreement along with the date, time, and mobile number. Consent is never assumed from a call alone.
Callback Request Form on This Site
The callback request form on our Contact page includes an optional checkbox to agree to receive text messages. The checkbox is never pre-selected, and leaving it unchecked does not stop the form from being submitted or affect your callback in any way.
What You Agree To
However you opt in, this is the exact wording you are agreeing to. We record it alongside the date you agreed and the mobile number you gave us.
“I consent to receive non-marketing text messages from RPM Solutions and Services LLC (d/b/a RemoteHCS) about my care and my questions, at the mobile number I provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of receiving care or purchasing any service.”
Consent is never a condition of receiving care or purchasing any service. See our Privacy Policy and Terms of Service.
How to Opt Out
Reply STOP to any text message at any time to stop receiving further messages from that number.
How to Get Help
Reply HELP to any text message for assistance, or call RemoteHCS directly at 561-652-5998.
Related Policies
For more about how we handle your information, see our privacy policy and terms of service.
How We Share Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Have Questions About Text Messages From Us?
Call 561-652-5998 to speak with our team directly about text messaging consent or any message you received.