Connected Care and Remote Monitoring, Built to Fit
How Your Practice Already Works
Connected care extends your visibility into patients with chronic conditions between appointments. We are building RemoteHCS to add that without adding to your day.
What Connected Care Means for Your Practice
Your Patients, Your Clinical Judgment
Connected care surfaces information. The care decisions stay with you.
Medicare Covers Remote Monitoring As Its Own Category
CMS has covered remote patient monitoring as its own category of service since 2018. Coverage and payment depend on the specific patient and plan.
HIPAA Compliance Is the Baseline, Not a Feature
Any vendor handling protected health information needs a signed Business Associate Agreement and real administrative, physical, and technical safeguards.
Questions Worth Asking Any Remote Monitoring Partner
We are pre-launch and still finalizing our own process. These are the questions we think any practice should ask any remote monitoring vendor, including us.
How is patient data protected, and is there a signed Business Associate Agreement?
Who reviews the monitoring data, and what are their clinical qualifications?
What happens when a reading falls outside a safe range for a patient?
How is monitoring activity documented for your records?
What does the practice need to do, and what does the vendor handle?
How Medicare Covers Remote Patient Monitoring
The Centers for Medicare & Medicaid Services (CMS) generally breaks remote patient monitoring into three parts. Medicare telehealth and remote monitoring policy can change, so check current CMS guidance and your own payer contracts before making financial plans.
Patient Setup & Education
A patient learns how to use a connected device correctly, so the data it collects is reliable.
Device-Based Data Collection
An internet-connected device, such as a blood pressure cuff, weight scale, or pulse oximeter, gathers readings and sends them in automatically.
Clinical Review & Management
A licensed clinician reviews the transmitted data alongside the rest of a patient's medical record to help guide care.
More on Telehealth & Remote Patient Monitoring
Visit our Resources library for guides on telehealth, chronic condition management, vital signs monitoring, and what to expect from remote patient monitoring.
Frequently Asked Questions for Practices
Will remote monitoring create extra work for my practice's existing systems?
We are pre-launch and still finalizing integration details. In general, ask any remote monitoring vendor how patient data reaches your existing records and who is responsible for maintaining that connection before you sign on.
Does Medicare cover remote patient monitoring?
Yes. According to the Centers for Medicare & Medicaid Services, Medicare has covered remote patient monitoring as its own category of service since 2018, and Medicare pays separately for the different parts of the service. Coverage and payment depend on the specific patient, provider, and plan, so check current CMS guidance and your own payer contracts.
What should I ask about how devices reach patients?
Ask any remote monitoring vendor how devices are set up, delivered, and supported, and what the patient experience looks like from start to finish. We are pre-launch and are still finalizing these details for RemoteHCS.
How is alert fatigue typically addressed in remote monitoring programs?
Remote monitoring programs generally set thresholds for what counts as a notable reading and route meaningful changes to a clinician rather than every raw data point. Ask any vendor how their program defines and reviews an alert before deciding what fits your practice.
Ready to Talk About Connected Care?
We are pre-launch and building RemoteHCS to fit how your practice already works.