HIPAA Notice of Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

1. Our Commitment to Your Privacy

RPM Solutions and Services LLC, doing business as RemoteHCS ("RemoteHCS"), is committed to protecting the privacy and security of your Protected Health Information (PHI) in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the HITECH Act.

2. What Is Protected Health Information (PHI)?

PHI is individually identifiable health information that relates to your past, present, or future physical or mental health condition, the provision of health care to you, or payment for health care. This includes information created or received through our telehealth services.

3. Permitted Uses and Disclosures of PHI

We may use or disclose your PHI without your authorization for:

• Treatment: Providing, coordinating, or managing your health care with your care team.
• Payment: Verification of insurance coverage, billing, and processing claims.
• Healthcare Operations: Quality assessment, provider evaluation, and platform administration.
• As Required by Law: When mandated by federal, state, or local legislation.

4. Your Rights Regarding Your PHI

Under HIPAA, you have the right to:

• Request restrictions on certain uses and disclosures of your PHI.
• Receive confidential communications through alternative means or at alternative locations.
• Inspect and receive a copy of your health records.
• Request amendments to your PHI if you believe it is inaccurate or incomplete.
• Receive an accounting of certain disclosures of your PHI.
• Obtain a paper or electronic copy of this notice.

5. Contact & Privacy Complaints

If you believe your privacy rights have been violated or have questions about our HIPAA practices, you may contact our Privacy Officer at:

Privacy Officer, RPM Solutions and Services LLC
d/b/a RemoteHCS
Email: info@remotehcs.health
Phone: 561-652-5998